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Foundation for California Community Colleges

Administrative Assistant, Strategic Support for Colleges and Scholars

Customer Service
2 days, 5 hours ago

Are you a mission-driven professional looking to launch your career at the intersection of education, equity, and social impact? As an Administrative Assistant for our Strategic Support for Colleges and Scholars team, you will serve as the heartbeat of a department dedicated to dismantling barriers for California’s community college students. In this role, you aren’t just handling logistics; you are the frontline champion for learners across the state, ensuring that vital scholarships, emergency financial aid, and philanthropic grants reach those who need them most. If you are passionate about administrative excellence and want to see how your daily work directly transforms lives, this is the perfect launchpad for your career.

This is a 100% remote opportunity that offers the unique chance to collaborate with a dynamic team while working from the comfort of your home anywhere in California. We are looking for a detail-oriented, tech-savvy communicator who thrives in a fast-paced environment and possesses a genuine desire to provide top-tier support to both our internal team and our external college partners. You will gain invaluable experience in nonprofit operations, stakeholder engagement, and program management, all while contributing to the Foundation for California Community Colleges’ broader mission of scaling innovative solutions for the state’s education system. Join us to help build a future where every student has the resources they need to thrive.

Requirements

  • Excellent verbal and written communication skills.
  • Empathy and patience when dealing with complex customer inquiries.
  • Ability to handle high-pressure situations with a professional attitude.
  • Strong problem-solving skills and ability to think on your feet.
  • Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
  • Previous experience in a customer-facing role is highly desirable.

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