Administrative Coordinator, Administrative Support Coordinator, Level II

Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Tuesday, August 18, 2026. In your cover letter, please provide an overview of your experience with administrative tasks and why you feel SSU is the next desired step in your career. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Reporting to and under general direction of t…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.