Agent Services Coordinator (Real Estate)

Job Description Job Description Location: Bend, OR 97702 (In-Person) Pay: $24.00 per hour Schedule: Monday–Friday, 9:00 a.m.–5:00 p.m. Position Summary The Agent Services Coordinator plays a key role on the Team by providing outstanding customer service, technology support, and training to broker-customers. This position combines front office reception responsibilities with hands-on technology support, onboarding, and training. Responsibilities Provide exceptional customer service and build str…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.