Area support officer

About the role Title – Area support officer Pay Rate – £12.71 Location – Liverpool Shift Timings – Must be available to work both day and night shifts, including weekends, and be willing to travel reasonable distances as required. We are looking for reliable, professional and flexible Area Support Officers to join our team in Leeds. This is an ideal opportunity for someone who enjoys a varied role, travelling between sites and working in different environments. What will you get in return? Plea…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.