Assistant Store Manager

Step into a world of extraordinary heritage and future-facing opportunity as an Assistant Store Manager at our brand-new Fortnum & Mason destination in Heathrow Terminal 2. Opening in September 2026, this is not just a retail role; it is a front-row seat to one of the most anticipated launches in our storied history. We are looking for an energetic, service-obsessed individual who thrives in a fast-paced environment and wants to help us introduce our iconic British elegance to an international audience. Whether you are a recent graduate or an emerging leader, this is your chance to sharpen your management skills while representing a brand that has defined excellence for over three centuries.

As a key member of our opening leadership team, you will work closely with the Store and Deputy Store Manager to curate a seamless, luxury experience that leaves a lasting impression on global travelers. You will be instrumental in coaching a vibrant team, driving operational excellence, and ensuring that every interaction reflects the warmth and sophistication that Fortnum & Mason is world-renowned for. If you are ready to elevate your career, embrace the challenge of a high-profile launch, and make your mark in a dynamic, global gateway, we invite you to join us in bringing our unique magic to life at Heathrow.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively both independently and in a team.
• A proactive and positive attitude towards learning.
• Relevant degree or equivalent professional experience.