Associate Analyst CTS - FLL

Are you a tech-savvy problem solver looking to launch your career with a brand that values people as much as innovation? As an Associate Analyst for Crewmember Technology Support (CTS) at JetBlue, you will be the heartbeat of our internal operations, serving as the go-to technical partner for our dedicated Crewmembers. This is not your average help desk role; it is a high-impact position where you will diagnose, troubleshoot, and resolve complex technical challenges, ensuring our team remains connected and empowered to deliver the award-winning JetBlue experience every single day.

In this dynamic, entry-level role, you will gain invaluable exposure to the fast-paced world of aviation technology while honing your analytical skills within our Data & Analytics team. You will be responsible for managing the full lifecycle of technical requests, tracking solutions, and identifying trends that help us optimize our internal infrastructure. If you are a curious, detail-oriented individual who thrives in a collaborative environment and wants to make a tangible difference in the day-to-day lives of our Crewmembers, we want you to join our mission to inspire humanity.

Requirements

• Strong proficiency in SQL and data visualization tools (Tableau, PowerBI).
• Experience with statistical programming languages like R or Python.
• Ability to derive actionable insights from large, complex datasets.
• Strong mathematical background and analytical thinking.
• Experience with data warehousing and ETL processes is beneficial.
• Degree in Statistics, Mathematics, Economics, or a related field.