Associate Analyst CTSD

Position Summary The Associate Analyst IT CTS ( Crewmember Technology Services) Service Desk supports JetBlue crewmembers from within a team environment and is responsible for assuring JetBlue crewmembers are provided efficient and timely first and second level support. This role provides technical support to all crewmembers and crewmember technologies, and identifies, finds, and solves technical issues. The Associate Analyst also answers crewmembers’ requests for technical support, and records…

Data drives every decision we make. As a member of our analytics team, you will help us unlock the value hidden in our data. You'll build models, create dashboards, and present findings that directly influence our strategic roadmap.

Requirements

• Strong proficiency in SQL and data visualization tools (Tableau, PowerBI).
• Experience with statistical programming languages like R or Python.
• Ability to derive actionable insights from large, complex datasets.
• Strong mathematical background and analytical thinking.
• Experience with data warehousing and ETL processes is beneficial.
• Degree in Statistics, Mathematics, Economics, or a related field.