BAS Service Technician

About Us EMCOR Services Automated Controls is a turnkey solution provider of building automation and energy management systems for a variety of commercial, industrial, and other facilities. We specialize in designing and installing advanced automation solutions with intuitive and interactive graphical user interfaces. Job Summary EMCOR Services Automated Controls, a division of DeBra-Kuempel, is seeking to fill a BAS Service Technician role. The BAS Service Technician performs maintenance, trou…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.