Bilingual Spanish P&C Licensed Customer Service Representative

Bilingual Spanish P&C Licensed Customer Service Representative Location: Remote Employment Type: 6 Months C2H Job Overview We are seeking a Bilingual Spanish P&C Licensed Customer Service Representative to provide excellent customer service in a fast-paced, high-volume environment. Fluent Spanish and English are mandatory for this role. Requirements Fluent in Spanish and English – REQUIRED. Active Property & Casualty (P&C) or Personal Lines Agent License in the resident state. High school diplo…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.