Client Success Manager

At Rundoo, we are on a mission to bring modern innovation to the backbone of our communities: the independent supply stores. While the world evolves, local hardware stores and nurseries are still relying on clunky, outdated systems to manage their businesses. We are changing that by providing best-in-class technology that helps these essential local heroes compete and thrive in a digital age. Backed by top-tier investors like Bessemer and CRV, we are growing rapidly and looking for an ambitious, high-energy Client Success Manager to join our mission-driven team.

As a Client Success Manager, you will be the primary champion for our users, serving as the bridge between our cutting-edge software and the people who keep our neighborhoods running. This is the perfect opportunity for a recent graduate who thrives on building relationships, solving real-world problems, and making a tangible impact. You will guide store owners through their digital transformation, ensuring they get the most out of our platform while gathering the insights that will shape our product roadmap. If you are a proactive communicator with a passion for helping small businesses succeed, we want you to help us build the future of commerce.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively both independently and in a team.
• A proactive and positive attitude towards learning.
• Relevant degree or equivalent professional experience.