Clinical Service Manager - Theatres

Job Description: Clinical Service Manager – Theatres Based Onsite – Cromwell Hospital, Kensington, SW5 0TU Full time (37.5 hours) Fixed Term Contract (12 months) Competitive Salary We make health happen At Cromwell Hospital, we're committed to delivering exceptional healthcare and outstanding experiences for our patients. As one of the UK's leading private hospitals, we combine clinical excellence, innovation and a patient-centred approach to provide world-class care. We're looking for an exper…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.