Complaints Officer

Your new company A large housing provider who owns and manages homes and various community assets, serving customers across the South of England. Your new role Resolving customer complaints, both orally and in writing, in a timely manner. Supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. Communicate your findings and outcome to our customers and stakeholders, clearly and concisely, constructi…

We are looking for a dedicated individual to join our growing team. In this role, you will have the opportunity to work on meaningful projects that impact our customers every day. We value innovation, integrity, and a commitment to excellence.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively both independently and in a team.
• A proactive and positive attitude towards learning.
• Relevant degree or equivalent professional experience.