Critical Incident Investigator I

UPMC Health Plan is hiring a full-time Critical Incident Investigator to join the UPMC Community HealthChoices Quality Improvement department. This role will work Monday through Friday daylight hours EST. You will manage a high volume of critical incidents in a fast-paced environment, ensuring timely, accurate, and compliant resolution. This role requires strong computer proficiency to navigate multiple systems simultaneously, along with excellent organization to track, investigate, and meet st…

We are looking for a dedicated individual to join our growing team. In this role, you will have the opportunity to work on meaningful projects that impact our customers every day. We value innovation, integrity, and a commitment to excellence.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively both independently and in a team.
• A proactive and positive attitude towards learning.
• Relevant degree or equivalent professional experience.