CRM & Loyalty Manager - THG Nutrition

Are you ready to fuel the future of the world’s leading sports nutrition brand? At THG, we don’t just sell products; we build global communities through our powerhouse brands like Myprotein. As our new CRM & Loyalty Manager within the THG Nutrition division, you will sit at the heartbeat of our customer journey, crafting personalized experiences that keep our millions of athletes and fitness enthusiasts coming back for more. This is a high-energy, fast-paced opportunity to own the lifecycle of our customers, turning casual shoppers into lifelong brand advocates while working in the cutting-edge environment of our ICON headquarters.

We are looking for a creative, data-driven strategist who is eager to make an immediate impact. In this role, you will be empowered to experiment with innovative retention campaigns, design loyalty-driving mechanics, and leverage sophisticated marketing automation to scale our reach. You won’t just be managing email templates; you’ll be shaping the voice and value proposition of a global leader. If you are a proactive problem-solver who thrives in a collaborative, rapid-growth setting and wants to fast-track your career in the competitive world of e-commerce, we want to hear from you. Join us at THG and help us redefine what it means to be a loyal customer.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively both independently and in a team.
• A proactive and positive attitude towards learning.
• Relevant degree or equivalent professional experience.