CSC Advisor

Are you looking to kickstart your career with an organization that truly values people? At Riverside Group, we are on a mission to transform lives and revitalize communities, and we are looking for a passionate Customer Service Advisor to join our vibrant team in Speke. This isn’t just a desk job; it is an opportunity to be the friendly, supportive voice that helps our customers navigate their housing journey, ensuring that every interaction makes a tangible difference in someone’s daily life.

We believe in rewarding potential and commitment, which is why we offer a competitive starting salary of £27,726.42, with a clear pathway to increase your earnings to £30,472.75 after just 12 months of successful performance. You will be joining a collaborative, forward-thinking environment where your growth is a priority. If you are a great communicator who thrives in a fast-paced setting and wants to build a meaningful career with a company that puts people at the heart of everything it does, we want to hear from you.

This permanent, full-time role operates on a 35-hour flexible shift pattern between 07:00 am and 10:00 pm, Sunday through Monday, providing the structure and variety needed to balance your professional and personal life. Whether you are a recent graduate or looking for a career change, you will receive all the support and training necessary to excel. Join us at Riverside, where your work directly contributes to our vision of creating thriving neighborhoods and happy, supported customers.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively both independently and in a team.
• A proactive and positive attitude towards learning.
• Relevant degree or equivalent professional experience.