Customer Care Advocate

Customer Care Advocate Location: Warwick, RI Onsite Training / Fully Remote After Training Pay Rate: $20.00/hour W2 Paid Weekly Assignment Length: 3-6 Months | Extension Possible Benefits: Health, Dental & Vision Insurance Available Tentative Start Date: November 2026 Position Overview We are seeking Customer Care Advocates to support customers with employer-sponsored Life Insurance policies . This is a fully remote customer service role following onsite training. The position involves handling…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.