Customer Experience (CX) Data Analytics Manager

Are you ready to turn customer feedback into a roadmap for innovation? At Javen Technologies, Inc., we are looking for a high-energy Customer Experience (CX) Data Analytics Manager to join our growing Data & Analytics team. In this role, you won’t just be crunching numbers; you will be the voice of the customer, capturing vital signals and transforming complex data sets into actionable strategies that directly influence our global business outcomes. If you have a go-getter mentality and a passion for connecting the dots between user behavior and bottom-line success, this is your chance to make a tangible impact from day one.

We are seeking a proactive analytical thinker who thrives in a fast-paced environment and is eager to hit the ground running. As a key member of our CX Strategy & Insights group, you will dive deep into priority customer journeys, identifying the friction points that matter most and designing the solutions that keep our users coming back. Whether you are a recent graduate or early in your career, we provide the platform for you to sharpen your technical expertise, collaborate with cross-functional leaders, and own high-visibility projects that shape the future of our digital experience. Join us at Javen Technologies, Inc., and help us redefine what it means to put the customer at the center of everything we do.

Requirements

• Strong proficiency in SQL and data visualization tools (Tableau, PowerBI).
• Experience with statistical programming languages like R or Python.
• Ability to derive actionable insights from large, complex datasets.
• Strong mathematical background and analytical thinking.
• Experience with data warehousing and ETL processes is beneficial.
• Degree in Statistics, Mathematics, Economics, or a related field.