Customer Sales Advisor - Sky Inbound (Hybrid & Remote)

Start More Than a Job. Build a Career with Domestic and General! Salary : £25,506 per year plus OTE £4,600 per annum Contract: Permanent, full time with a rotational shift pattern Location: Remote and Hybrid options available. Start date: Monday, 21st of September. For consecutive years we have been recognised as a “Great place to Work”. Do you thrive in a fast-paced environment and enjoy connecting with people? If you're motivated by a supportive but target-based environment, you'll fit right …

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.