Customer Service Assistant

Customer Service Assistant When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Do you enjoy helping people and making a real difference at the first point of contact? Were looking for Customer Service Assistants to join our friendly and supportive Customer Service team at Beacon. Youll be the first point of contact for our residents and customers. Working collaborat…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.