Customer Service Banking Specialist-Remote (11am-8pm ET)

Job Description: In the Customer Service Banking Specialist role, you will directly support the Apiture Digital Banking platform, serving as a trusted problem‑solver for our customers and users. You will respond to issues through calls, chats, tickets, and emails, diagnose production‑level issues, identify trends, and collaborate with internal teams and vendors to drive timely resolution. You will also serve as a strong voice for our users, partnering with the Product team to help make CSI more…

Our finance team ensures the fiscal health and stability of our operations. You will support budgeting, forecasting, and financial analysis to help the company grow sustainably. We value integrity, precision, and the ability to turn numbers into strategic advice.

Requirements

• Strong understanding of accounting principles and financial reporting.
• Proficiency in MS Excel (advanced formulas, pivot tables, modeling).
• High level of accuracy and attention to detail in financial calculations.
• Ability to manage multiple deadlines in a fast-paced environment.
• Strong ethical standards and understanding of regulatory compliance.
• Degree in Finance, Accounting, or Economics; progress toward CPA/CFA is a plus.