Customer Service - Capital Equipment Sales Support

Are you looking to launch your career at the intersection of cutting-edge medical technology and world-class client relations? At Natus Neuro, we are seeking a motivated and detail-oriented Customer Service Representative to join our Capital Equipment Sales Support team. In this role, you will act as the vital link between our innovative diagnostic solutions and the healthcare providers who rely on them. You will gain hands-on experience in the fast-paced world of medical device sales, ensuring that every order is managed with precision, accuracy, and a commitment to excellence that defines the Natus Neuro brand.

This is a dynamic, remote-first opportunity perfect for an ambitious professional ready to make a tangible impact. You will collaborate daily with our finance, logistics, and sales teams to streamline the lifecycle of complex capital equipment orders, transforming raw data into seamless delivery experiences. If you are a proactive communicator who thrives on problem-solving and wants to build a foundational career in a global company dedicated to improving patient outcomes, we want to hear from you. Join us and help shape the future of neuro-diagnostic support while developing a versatile skill set that will set the trajectory for your professional journey.

Requirements

• Strong portfolio demonstrating proficiency in UI/UX or Graphic Design.
• Mastery of design tools such as Figma, Adobe Creative Suite, or Sketch.
• Deep understanding of typography, color theory, and layout principles.
• Ability to translate complex user needs into intuitive design solutions.
• Excellent presentation and communication skills to explain design choices.
• Degree in Design, Fine Arts, or a related field is highly valued.