Customer Service Representative | HR CSR

Are you a people-person looking to kickstart your career in the dynamic world of Human Resources? MMC Group is seeking an enthusiastic, detail-oriented Customer Service Representative to join our remote HR support team. This is a unique opportunity to act as the vital bridge between employees and their benefits, providing clear, compassionate guidance to those navigating their professional and personal well-being. If you are a natural problem-solver with a passion for helping others, we want to help you build a solid foundation in HR operations while working from the comfort of your own home.

In this role, you will be the go-to resource for employees and former staff members, answering their essential questions regarding benefits, policies, and HR procedures. We are looking for candidates who can turn complex information into easy-to-understand conversations, ensuring every person you assist feels heard, valued, and supported. Whether you are a recent graduate looking for your first professional break or an aspiring HR professional ready to gain hands-on experience, you will find a collaborative environment at MMC Group that empowers you to develop your communication skills, sharpen your technical expertise, and grow your career in a supportive, fast-paced setting.

Requirements

• Strong interpersonal skills and ability to manage sensitive information.
• Familiarity with employment laws and HR best practices.
• Experience with recruitment processes and applicant tracking systems.
• Excellent organizational and time-management skills.
• Ability to foster a positive and inclusive workplace culture.
• Degree in Human Resources, Business, or Psychology preferred.