Customer Service Representative III

Job Details Job Title: Customer Service Representative III Duration: 6 Months Possible Extensions and Conversion Location: Remote (Work From Home) Client Address: Mira Loma, CA 91752 Schedule: Monday Friday | 8:00 AM 5:00 PM PST | 40 Hours per Week Pay Range: XXXXXXXXXXX - XXXXXXXXXXX Per hr on w2. Job Overview Our client is seeking an experienced Customer Service Representative III to provide high-quality customer support in a remote work environment. This role serves as the primary point of c…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.