Customer Service Representative, Remote Arizona

We’re thrilled that you are interested in joining us here at the Amynta Group! Come "Build" Your Career with Builders & Tradesmen's Insurance Services Builders Tradesman Insurance Services (BTIS) is nationwide insurance wholesaler focused on servicing Enterprises of all sizes with commercial insurance products. We are seeking a Customer Service Representative for this work from home opportunity based in Arizona. While this is a work-from-home position, occasional travel within Arizona may be re…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.