Customer Service Representative (Remote-CA)

Are you looking to kickstart your career with a role that balances professional growth and personal flexibility? Kelly® is thrilled to partner with a premier healthcare organization to find a dedicated Member and Provider Agent to join their team. This remote opportunity is perfect for motivated individuals who are ready to make a meaningful impact in the healthcare space while working from the comfort of their own home in California. If you are passionate about helping others and eager to launch your professional journey with a supportive, industry-leading team, this is the perfect place to start.

In this role, you will be the heartbeat of our client’s operations, ensuring that members and providers receive the high-quality support they deserve. We value your time and well-being, which is why this position offers a consistent Monday-Friday, 8am-5pm PST schedule, allowing you to maintain a healthy work-life balance. With a competitive pay rate of $18 per hour, comprehensive benefits, paid time off, and paid holidays, you will be well-equipped to succeed both inside and outside of the office. Apply today to join a community that celebrates your potential and helps you find a career that truly works for your lifestyle.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.