Customer service work from home

Customer service work from home Servicing individuals with order needs through email, inbound calls, and chat- Order entry for client needs- Processing returns- Looking up orders and giving details on where the order stands in the shipping process. Company Profile A call center for footwear. Brands include, Sperry, Keds, Chaco, and many more. What's in it for you? Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, incl…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.