Customer Support Specialist I -30-35hrs

Description This role is hybrid out of our Wakefield, MA office. Part-time hours 30-35 hours per week Starting Rate: $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. This role serves as first line response for the basic incoming customer calls. The Customer Support Specialist must…

People are our most important asset. In this role, you will help us attract, develop, and retain the best talent. You'll be a key part of our culture-building initiatives and ensure that every employee feels supported and valued.

Requirements

• Strong interpersonal skills and ability to manage sensitive information.
• Familiarity with employment laws and HR best practices.
• Experience with recruitment processes and applicant tracking systems.
• Excellent organizational and time-management skills.
• Ability to foster a positive and inclusive workplace culture.
• Degree in Human Resources, Business, or Psychology preferred.