CX (Qualtrics) Data Analyst

Are you ready to transform raw customer feedback into actionable business intelligence? Javen Technologies, Inc. is looking for a dynamic and self-driven CX Data Analyst to join our growing Data & Analytics team. In this high-impact role, you will become the voice of the customer, leveraging the powerful Qualtrics platform to interpret survey data, monitor digital intercepts, and analyze session replays. We are looking for an analytical thinker who is eager to bridge the gap between complex data sets and meaningful user experiences, helping our clients understand not just what their customers are doing, but exactly why they are doing it.

This remote contract opportunity is the perfect launchpad for a motivated graduate looking to make a tangible impact in the world of Customer Experience (CX). You will work closely with cross-functional teams to translate digital behaviors into strategic insights, ensuring our clients can optimize their platforms with precision. If you are passionate about data storytelling, thrive in a fast-paced environment, and are ready to sharpen your technical stack within an industry-leading toolset, we want to hear from you. Join Javen Technologies, Inc. and help us define the future of customer-centric innovation.

Requirements

• Strong proficiency in SQL and data visualization tools (Tableau, PowerBI).
• Experience with statistical programming languages like R or Python.
• Ability to derive actionable insights from large, complex datasets.
• Strong mathematical background and analytical thinking.
• Experience with data warehousing and ETL processes is beneficial.
• Degree in Statistics, Mathematics, Economics, or a related field.