Desktop Support Analyst

Are you a tech-savvy problem solver looking to launch your career in the heart of Portland’s vibrant IT landscape? GuideIT is seeking a motivated Desktop Support Analyst to join our high-energy End User Computing team, where your passion for technology will directly impact our clients' success. This isn't just a desk job; it is a dynamic, front-line opportunity to master hardware and software optimization while building meaningful relationships with the people who rely on your expertise every day. If you are a local graduate or early-career professional who thrives on variety and constant learning, we want to help you take the next step in your professional journey.

In this role, you will be the go-to technical partner for our customers across the Portland area, providing hands-on support and ensuring seamless technology alignment. You will work within our Data & Analytics division, translating complex technical challenges into simple, effective solutions that keep businesses moving forward. We are looking for someone with a collaborative spirit, sharp communication skills, and an authentic drive to solve problems in real-time. If you are ready to immerse yourself in a fast-paced environment where your contributions are valued and your growth is a priority, join us at GuideIT and help us shape the future of IT service delivery.

Requirements

• Strong proficiency in SQL and data visualization tools (Tableau, PowerBI).
• Experience with statistical programming languages like R or Python.
• Ability to derive actionable insights from large, complex datasets.
• Strong mathematical background and analytical thinking.
• Experience with data warehousing and ETL processes is beneficial.
• Degree in Statistics, Mathematics, Economics, or a related field.