Desktop Support Technician

Are you a tech enthusiast looking to launch your career with a global leader? Acro Service Corp. is seeking a motivated and detail-oriented Desktop Support Technician to join our dynamic team in Loveland, CO. This is more than just a support role; it is a launchpad for your IT career where you will serve as the frontline hero for our corporate infrastructure and enterprise applications. If you have a passion for problem-solving, a knack for hardware and software troubleshooting, and a drive to provide top-tier customer service, we want to help you take that next big step.

In this hands-on, onsite position, you will gain invaluable experience working in a fast-paced corporate environment that rewards curiosity and technical aptitude. We offer a structured schedule that balances consistency with flexibility, ensuring you have the support you need to succeed. As a contract-to-hire opportunity, this role is designed for high-performers who are eager to prove their skills and potentially secure a long-term future with our organization. Join us at Acro Service Corp., where your technical expertise meets a supportive, collaborative culture dedicated to your professional growth.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.