Digital Software Support Specialist

Are you a tech-savvy problem solver looking to launch your career with an industry leader? Tuff Shed is seeking a high-energy Digital Software Support Specialist to join our dynamic Technology team. In this hybrid role, you will become the go-to expert for our corporate and field staff, providing essential support for our cloud-based software solutions. If you are passionate about technology, thrive on troubleshooting complex issues, and love the feeling of helping others succeed, this is the perfect opportunity to grow your professional toolkit in a collaborative, fast-paced environment.

We are looking for a clear communicator who can translate technical jargon into simple, actionable solutions. Whether you are assisting a team member over the phone or working through a challenge in person, your patience and customer-first mindset will be the key to your success. You will take ownership of support tickets from start to finish, ensuring every issue is documented and resolved with precision. If you are a graduate or early-career professional ready to make a tangible impact and master new software systems, we want to hear from you. Join us at Tuff Shed and help us build the digital foundation that supports our continued growth.

Requirements

• Proficiency in at least one modern programming language (Python, JS, Java, etc.).
• Understanding of software development life cycles and version control (Git).
• Strong problem-solving skills and attention to technical detail.
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud) is a plus.
• Ability to work in an agile, fast-paced environment.
• Degree in Computer Science or equivalent practical experience.