Director, HR Client Services

Are you a visionary leader ready to shape the future of talent and culture at one of the nation’s most dynamic academic institutions? The University of Miami is seeking a Director of HR Client Services to serve as the heartbeat of our human resources operations. In this pivotal role, you will lead the charge in delivering high-impact, client-centered HR solutions that empower our diverse community of faculty and staff. You won’t just be managing programs; you will be the bridge between strategic human capital initiatives and the daily, real-world experiences of our workforce, ensuring that every interaction reflects the excellence and innovation that define the "U."

This is a unique opportunity for a results-driven professional to oversee the end-to-end administration, coordination, and evaluation of our core HR services. As the Director, you will mentor a talented team, optimize service delivery models, and champion a culture of service excellence across the university. Whether you are streamlining complex workflows or providing expert guidance on HR policy, your work will directly influence our ability to attract, support, and retain the best minds in higher education. If you are passionate about building scalable HR systems, fostering an inclusive environment, and driving operational efficiency in a fast-paced, prestigious setting, we want you to join our leadership team and make your mark on the University of Miami’s legacy.

Requirements

• Strong interpersonal skills and ability to manage sensitive information.
• Familiarity with employment laws and HR best practices.
• Experience with recruitment processes and applicant tracking systems.
• Excellent organizational and time-management skills.
• Ability to foster a positive and inclusive workplace culture.
• Degree in Human Resources, Business, or Psychology preferred.