Enterprise Service Desk Analyst - ITS2

Working Title: Enterprise Service Desk Analyst Job Class: Information Technology Specialist 2 Agency: Minnesota IT Services Job ID : 95881 Location : St. Paul Telework Eligible : Yes LI-Hybrid Full/Part Time : Full-Time Regular/Temporary : Unlimited Who May Apply : Open to all qualified job seekers Date Posted : 08/04/2026 Closing Date : 08/10/2026 Hiring Agency/Seniority Unit : Minnesota IT Services Division/Unit : Enterprise Service Desk / End User Support Work Shift/Work Hours : D…

Data drives every decision we make. As a member of our analytics team, you will help us unlock the value hidden in our data. You'll build models, create dashboards, and present findings that directly influence our strategic roadmap.

Requirements

• Strong proficiency in SQL and data visualization tools (Tableau, PowerBI).
• Experience with statistical programming languages like R or Python.
• Ability to derive actionable insights from large, complex datasets.
• Strong mathematical background and analytical thinking.
• Experience with data warehousing and ETL processes is beneficial.
• Degree in Statistics, Mathematics, Economics, or a related field.