Entry Level Retail Customer Support Representative

Job Description Job Description Advantage Marketing Solutions Remote Work Not Available | On-site, In-person only Retail Customer Support Representative We’re looking for enthusiastic, customer-focused individuals to join our retail sales team. As a Sales Representative, you’ll represent well-known brands in Fort Worth-area retail locations while delivering exceptional customer service and driving sales. Key Responsibilities: Greeting and engaging with customers across different retail location…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.