Flexible Bank Support Worker

About the role Earn £13.45per hour Health Cash Plan Home, a place where you belong Have you been looking to earn some extra cash while keeping to your current commitments? Now you can! Whats more, youll be making a difference! This is an exciting time to join Home Group one of the UKs largest housing providers and be part of our brilliant flexible bank. Youll be supporting our amazing customers while picking and choosing the shifts you want to work. What youll do Assist customers with their da…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.