Global Head of Collections

YouLend is hiring a Global Head of Collections to take ownership of collections performance across every market we lend in. This is a build role rather than a caretaker role. You will inherit a capable 35-person function and a set of processes that were designed for a smaller, simpler business. Your job is to turn that into a global powerhouse with a deliberate strategy behind it: advanced analytics, segmentation, treatment paths, contact strategy, and a performance cadence that holds all of it…

We are looking for a dedicated individual to join our growing team. In this role, you will have the opportunity to work on meaningful projects that impact our customers every day. We value innovation, integrity, and a commitment to excellence.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively both independently and in a team.
• A proactive and positive attitude towards learning.
• Relevant degree or equivalent professional experience.