Help Desk Analyst (Onsite, Columbus, OH)

Are you a tech-savvy problem solver looking to launch your career in the heart of Columbus? INFO ORIGIN is seeking an energetic Help Desk Analyst to join our dynamic Data & Analytics team. In this role, you won’t just be answering tickets; you will be the primary gatekeeper of our digital infrastructure, ensuring our team has seamless access to the tools and network services they need to thrive. Whether you are managing cloud permissions, configuring database account rights, or navigating complex network folders, you will gain hands-on experience that serves as the perfect foundation for a long-term career in IT and data systems.

We are looking for a candidate with a true customer-service mindset who enjoys the fast-paced nature of technical troubleshooting. You will serve as the go-to expert for password resets, remote access configuration, and account management across a diverse suite of internal and external applications. This is an incredible opportunity to sharpen your technical skills in a collaborative, onsite environment where your contributions directly impact the productivity of our entire organization. If you are ready to kickstart your professional journey with a company that values innovation and growth, we want to hear from you today.

Requirements

• Strong proficiency in SQL and data visualization tools (Tableau, PowerBI).
• Experience with statistical programming languages like R or Python.
• Ability to derive actionable insights from large, complex datasets.
• Strong mathematical background and analytical thinking.
• Experience with data warehousing and ETL processes is beneficial.
• Degree in Statistics, Mathematics, Economics, or a related field.