Help Desk Analyst

Are you a tech-savvy problem solver ready to kickstart your career at the intersection of innovation and data? At SI Solutions, our Data & Analytics team is the backbone of our operations, and we are looking for a Help Desk Analyst to serve as the vital first point of contact for our growing organization. This is more than just a support role; it is an opportunity to immerse yourself in a sophisticated technical environment where you will troubleshoot complex hardware, master Microsoft 365 ecosystems, and ensure our seamless connectivity across various conferencing and mobile platforms. If you thrive on resolving challenges and want to gain hands-on experience in a high-impact corporate setting, this is the perfect launchpad for your professional journey.

We are searching for a curious, proactive individual who loves turning technical roadblocks into streamlined solutions. In this role, you will be the face of our IT support, documenting resolutions that directly contribute to the efficiency of our data-driven initiatives. You will work closely with seasoned professionals, gaining exposure to the tools and workflows that keep Structural Integrity Associates and its subsidiaries at the cutting edge. If you are a recent graduate or early-career professional who is passionate about technology, eager to learn, and ready to make a tangible difference every single day, we invite you to join our dynamic team and help us power the future of SI Solutions.

Requirements

• Strong proficiency in SQL and data visualization tools (Tableau, PowerBI).
• Experience with statistical programming languages like R or Python.
• Ability to derive actionable insights from large, complex datasets.
• Strong mathematical background and analytical thinking.
• Experience with data warehousing and ETL processes is beneficial.
• Degree in Statistics, Mathematics, Economics, or a related field.