Information Technology (IT) Helpdesk Technician

Are you a tech-savvy problem solver looking to launch your career with an organization that truly makes a difference? FeedMore Western New York is seeking an enthusiastic IT Helpdesk Technician to join our mission-driven team. In this role, you will be the heartbeat of our technical operations, serving as the first point of contact for staff who rely on your expertise to keep our vital community services running smoothly. If you are passionate about technology and eager to apply your skills in an environment where every ticket resolved directly supports our efforts to nourish our neighbors, we want to hear from you.

This is the perfect opportunity for a recent graduate or early-career professional to gain hands-on experience in a dynamic, supportive environment. You will dive into a variety of technical challenges, from troubleshooting hardware and software to managing network connectivity and optimizing system performance. We provide the platform for you to sharpen your analytical skills and grow your IT career while working alongside a collaborative team dedicated to excellence. If you are ready to turn your technical curiosity into tangible impact, apply today and help us ensure that our team stays connected, empowered, and ready to serve.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively both independently and in a team.
• A proactive and positive attitude towards learning.
• Relevant degree or equivalent professional experience.