IT Desktop Support

Job: 3048666 Job Description: Location Mobile, Alabama (Onsite) Work Arrangement 100% Onsite Employment Type Contract Target Start Date Mid to Late September Position Overview We are seeking a hands-on Job Technician to provide on-site technology support for employees and project personnel within a fast-paced project environment. This individual will serve as the front-line technology resource supporting end users, workstations, mobile devices, connectivity, and office technology needs while de…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.