IT Service Desk Analyst

THE ROLE & TEAM We are looking for a Service Delivery Analyst to join our Leeds City Centre team . This is a great opportunity to continue their career within a well-established IT function and act as the first point of contact to all colleagues with their IT queries. We pride ourselves on our customer engagement and service delivery to all our colleagues across the organisation. We are looking for a strong team player who enjoys working with colleagues and providing quick turnaround to resolve…

Data drives every decision we make. As a member of our analytics team, you will help us unlock the value hidden in our data. You'll build models, create dashboards, and present findings that directly influence our strategic roadmap.

Requirements

• Strong proficiency in SQL and data visualization tools (Tableau, PowerBI).
• Experience with statistical programming languages like R or Python.
• Ability to derive actionable insights from large, complex datasets.
• Strong mathematical background and analytical thinking.
• Experience with data warehousing and ETL processes is beneficial.
• Degree in Statistics, Mathematics, Economics, or a related field.