IT Support Engineer (Remote - Chicago)

Are you a tech-savvy problem solver looking to launch your career with a team that truly puts people first? Xantrion is seeking a motivated IT Support Engineer to join our fully remote, high-performance team. This is an incredible opportunity for a graduate or early-career professional to sharpen their technical skills in a fast-paced environment while enjoying the flexibility of working from home. We pride ourselves on a culture of continuous learning and mentorship, ensuring you have the support you need to grow into a seasoned IT expert while delivering exceptional service to our diverse client base.

In this role, you will be the frontline hero for our clients, resolving technical challenges and ensuring seamless operations through your expert troubleshooting and communication skills. Operating on a 9am-6pm Pacific Time schedule, you will play a vital role in maintaining our high standards of excellence and customer satisfaction. Beyond the technical challenges, you will gain access to an outstanding benefits package designed to support your long-term success and well-being. If you are passionate about technology, eager to make a tangible impact, and ready to join a winning team that values your growth, we invite you to apply and help us redefine what it means to provide world-class IT support.

Requirements

• Proficiency in at least one modern programming language (Python, JS, Java, etc.).
• Understanding of software development life cycles and version control (Git).
• Strong problem-solving skills and attention to technical detail.
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud) is a plus.
• Ability to work in an agile, fast-paced environment.
• Degree in Computer Science or equivalent practical experience.