IT Support Engineer (Remote - Dallas)

Are you a tech-savvy problem solver looking to launch your career at a company that truly values its people? Xantrion is seeking a passionate IT Support Engineer to join our high-performing, remote-first team. As an entry-level professional, you will be at the heart of our mission, providing top-tier technical support and exceptional customer service to our diverse client base. We don’t just offer a job; we offer a mentorship-driven environment where your growth is a priority, and your contributions directly impact the success of the businesses we serve.

Based in Dallas and operating on a 9am-6pm Pacific Time schedule, this fully remote role is designed for someone who thrives on troubleshooting complex issues and building meaningful relationships through technology. At Xantrion, we pride ourselves on a people-first culture that extends beyond the office, offering outstanding benefits packages tailored to support you and your family. If you are eager to sharpen your technical skills, collaborate with industry experts, and start a rewarding career journey with a winning team, we invite you to bring your talent to Xantrion and help us redefine the IT support experience.

Requirements

• Proficiency in at least one modern programming language (Python, JS, Java, etc.).
• Understanding of software development life cycles and version control (Git).
• Strong problem-solving skills and attention to technical detail.
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud) is a plus.
• Ability to work in an agile, fast-paced environment.
• Degree in Computer Science or equivalent practical experience.