IT Support Engineer remote

Hi, Tittle-IT Support Engineer (Tier 2 / Tier 3) Publishing Domain Location: Remote (PST time zone required) Work Authorization: US Citizens only Engagement Type: Contract Domain: Publishing / Media Overview We are seeking IT Support Engineers (Tier 2 and Tier 3) to provide remote technical support within a Publishing/Media environment. This role will handle escalated troubleshooting, systems support, and issue resolution across enterprise applications, infrastructure, and end-user systems supp…

Our engineering team is dedicated to building robust, scalable solutions that solve real-world problems. You will work alongside senior developers to architect and deploy high-quality code. We emphasize continuous learning, peer code reviews, and staying ahead of the curve with emerging technologies.

Requirements

• Proficiency in at least one modern programming language (Python, JS, Java, etc.).
• Understanding of software development life cycles and version control (Git).
• Strong problem-solving skills and attention to technical detail.
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud) is a plus.
• Ability to work in an agile, fast-paced environment.
• Degree in Computer Science or equivalent practical experience.