IT Support Tech

Are you ready to launch your career at the intersection of technology and innovation? At Parsons Corporation, we don’t just offer jobs; we offer a platform to Imagine Next. We are seeking a motivated, tech-savvy IT Support Technician to join our dynamic team and serve as the backbone of our digital operations. If you are a natural problem-solver who thrives on helping others succeed and wants to work alongside industry leaders in a fast-paced environment, this is your opportunity to turn your technical passion into a high-impact career.

In this entry-level role, you will be the go-to expert for our global team, resolving technical challenges and ensuring our systems run at peak performance. Beyond just fixing tickets, you will play a vital role in fostering an agile, innovative culture where your ideas are valued and your growth is prioritized. Whether you are troubleshooting complex hardware issues or guiding colleagues through software solutions, you will gain invaluable experience while contributing to projects that redefine what is possible. Join us at Parsons, where we embrace your talent, support your professional development, and empower you to reach your full potential.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.