IT Systems Specialist I

Are you ready to launch your career at the intersection of cutting-edge technology and mission-critical support? Phoenix Defense is seeking a motivated IT Systems Specialist I to join our dynamic team. This is not your typical help desk role; it is a high-impact, hands-on opportunity where you will serve as the technical backbone for our internal teams, remote staff, and Managed Services partners. If you have a passion for solving complex puzzles and a drive to provide seamless technical solutions, we want you to help us maintain the operational excellence that defines our reputation.

In this role, you will be the primary point of contact for colleagues ranging from your immediate peers to executive leadership, making your ability to communicate with clarity and professionalism just as vital as your technical toolkit. We are looking for a proactive problem-solver who excels at listening, diagnosing, and executing solutions in a fast-paced environment. Whether you are troubleshooting remote connectivity issues or optimizing system performance, you will have the chance to sharpen your skills daily while contributing to a collaborative culture that values innovation, timeliness, and the success of our global defense mission.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively both independently and in a team.
• A proactive and positive attitude towards learning.
• Relevant degree or equivalent professional experience.