Maintenance Support

Job Description: Maintenance Support (Part Time) Location: Elm Grove Care Home, Somerford Road, Cirencester, GL7 1TX Contract: Permanent – Part Time Hours: 11 hours per week, 2 x 5.5 hour days Salary: £13.40 per hour CQC rating: Good Carehome.co.uk rating: 9.7 / 10 Situated on the outskirts of Cirencester, this former private house has undergone an extensive refurbishment in order to make the most of its homely qualities. The home is split into two areas, one for dementia nursing and one for de…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.