Manufacturing and Support Technician

Job Description Job Description Position Summary OneVision is seeking a hands-on, motivated, and mechanically inclined technician to join our team in a full-time capacity. This position is ideal for someone who enjoys working with electromechanical systems, computers, precision instruments, and troubleshooting technical problems. Customer technical support via phone and video conference is an integral part of this role. You will be trained to build, test, service, and support OneVision inspecti…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.