NSC Cust Support Associate

Are you a natural problem-solver looking to launch your career in a dynamic, people-first environment? Aaron’s Inc. is seeking an energetic and proactive NSC Customer Support Associate to join our remote team. In this role, you will be the voice of our organization, acting as a vital link between our stores, corporate offices, and our valued customers. This is an incredible opportunity for a graduate or early-career professional to sharpen their communication skills, master internal systems, and play a direct role in upholding the high standards of service that define the Aaron’s brand.

As a Customer Support Associate, no two days are the same. You will dive deep into troubleshooting, listen intently to concerns, and provide creative resolutions that keep our operations running smoothly. We are looking for someone who doesn’t just answer questions, but anticipates them—someone eager to learn our applications inside and out to proactively support our callers. With a competitive hourly range of $17.10 to $22.20 and the flexibility of a remote work setup, this position offers the perfect balance of professional growth and work-life harmony. If you are ready to turn challenges into wins and build meaningful professional connections, we want to hear from you.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.