Principal UX Content Strategist

Are you ready to shape the future of digital finance? At Fidelity, our User Experience Content team is the heartbeat of our most impactful platforms, including Fidelity.com, NetBenefits, and our top-tier mobile applications. We are seeking a Principal UX Content Strategist who is passionate about translating complex financial concepts into clear, human-centered narratives. This is a unique opportunity to join a high-performing team where your words will guide millions of customers as they navigate their financial journeys, build wealth, and secure their futures.

In this role, you will think holistically across the entire customer experience, turning intricate technical requirements into intuitive, accessible, and delightful interactions. We aren’t just looking for a writer; we are looking for a strategic thinker who can advocate for the user while balancing business objectives in one of the most heavily trafficked financial ecosystems in the world. If you are a graduate or early-career professional with a sharp eye for detail, a love for storytelling, and a desire to make a tangible impact on the financial well-being of our customers, we want to hear from you. Join us at Fidelity, where your voice will help define how the world manages money.

Requirements

• Experience with digital marketing tools and social media platforms.
• Strong copywriting skills and ability to create engaging content.
• Analytical mindset with familiarity in SEO/SEM best practices.
• Excellent communication and collaborative team-work skills.
• Degree in Marketing, Communications, or a related field preferred.
• Proficiency in Google Analytics and basic design tools like Canva.